Frequently Asked Questions “FAQs”

Frequently Asked Questions (FAQ)

1. How can I place an order?

  • To place an order, simply browse our website, select the products you like, and click the "Add to Cart" button. When you're ready, proceed to checkout and follow the steps to complete your purchase.

2. What payment methods do you accept?

  • We accept various payment methods, including credit and debit cards. You can find a list of accepted payment options during the checkout process.

3. What is your shipping policy?

  • Our shipping policy covers shipping times, methods, and costs. You can find all the details on our Shipping & Delivery page.

4. Do you offer international shipping?

  • Not at this time, we hope to offer this in the future.

5. What is your return policy?

  • We want you to be satisfied with your purchase. Our Return Policy outlines the terms and conditions for returns and exchanges. Please review it for details.

6. How can I track my order?

  • Once your order ships, you will receive a tracking number via email. You can use this number to track your package through our chosen courier's website.

7. What should I do if I receive a damaged or incorrect item?

  • If you receive a damaged or incorrect item, please contact our customer support team within 7 days days of receiving your order. We will assist you in resolving the issue promptly.

8. How do I create an account?

  • Creating an account is easy. Click on the "Account" or "Sign Up" button on our website, fill in your details, and you're all set. Having an account allows you to track orders, save your shipping information, and receive exclusive offers.

9. Can I unsubscribe from your newsletter?

  • Yes, you can unsubscribe from our newsletter at any time. Simply click the "Unsubscribe" link at the bottom of any newsletter email you receive from us.

10. How can I contact your customer support team?

  • You can reach our customer support team by emailing We aim to respond to inquiries within 2 business days.

    11. What is your size chart?

    • Our size chart is available on each product page to help you find the right fit. If you have specific sizing questions, please reach out to our customer support team for assistance.

      12. Can I cancel or modify my order after it's been placed?

      • We aim to process orders quickly. If you need to cancel or modify your order, please contact our customer support team immediately. We'll do our best to accommodate your request.