Privacy Policy


At Theo and Ivy, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. By accessing or using our website, you consent to the practices described in this policy.

Information We Collect

  1. Personal Information: We may collect personal information, such as your name, email address, postal address, and phone number when you make a purchase, create an account, or subscribe to our newsletter.

  2. Payment Information: To process your orders, we collect payment information, including credit card details and billing information. We use secure payment processors to handle this data.

  3. Browsing Information: We gather non-personal information about your visit to our website, including your IP address, browser type, device information, and usage patterns. This information helps us improve our website and services.

How We Use Your Information

  1. Order Processing: We use your personal information to process and fulfill your orders, including shipping and delivery.

  2. Communication: We may use your email address to send order updates, newsletters, and promotional offers. You can opt out of marketing communications at any time.

  3. Website Improvement: Non-personal information is used to analyze website traffic, troubleshoot issues, and enhance user experience.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with service providers who assist us in operating our website and fulfilling orders. These service providers are obligated to protect your information.

Data Security

We implement industry-standard security measures to protect your personal information. While we strive to safeguard your data, please understand that no method of transmission over the internet or electronic storage is entirely secure.

Your Choices

You can update your account information, unsubscribe from marketing emails, or request data deletion by contacting us at


Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can adjust your browser settings to manage cookies or opt out of certain tracking.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect or store personal information from children.

Changes to this Policy

We may update this Privacy Policy as our practices evolve. We will notify you of significant changes via email or a prominent notice on our website.

Contact Us

If you have any questions, concerns, or requests regarding your privacy, please contact us at

Data Controller

The data controller for your personal information is Theo and Ivy.